As an employee in the field of criminal justice I find myself researching companies who seek to be a part of an improve varies areas within the field. Coming across information on Securus Technologies and their endeavor to improve the field is inspiring. They have received an A+ rating by the Better Business Bureau which shows their pledge to their customers by not only providing a great product, but by providing examples of their commitment to customer service.
Securus Technologies has shown commitment to the law enforcement community by providing advanced technology and is further serving the families of the inmates by providing communications technology that is not only top-rate, but backed by the company as shown in their new rating of A+ by the Better Business Bureau. Having been in the field for a number of years, it is important to have all aspects of the criminal justice community covered; this includes the families and inmates of the prison system.
The company goes beyond merely providing technology and has moved in a direction to provide the necessary people to receive a wide variety of customer inquiries. They have provided the largest call center to represent the users of their technology and provide first-rate customer service. They have truly shown their commitment and dedication to the community by-and-large. They have also shown that they will continue to grow and seek to improve their product.