Talkspace was designed with the idea of helping people obtain mental health services in a more personalized way. With this innovative app, clients can have access to a network of licensed therapists who they can contact by text, audio and video messaging. In order to be connected to these types of healthcare professionals, an interested potential client has to go through a screening process upon first contact with the company. During the initial chat session, a representative will assess the client’s therapy needs, then they will be matched up with the therapist that will be best suited for them.
Once clients have been assigned a therapist, they will be working with the same one each time they need the service, and they can message their primary therapist whenever they choose to, no matter what part of the world they are in at any given time. Their assigned therapist will respond to their messages up to 2 times a day, and if the client feels that more time is needed with the professional, then a videochat can be scheduled.
Since Talkspace online therapy is far more affordable than regular therapy, it is continuing to gain more popularity each year. Their prices range from $32 to $49 a week, and according to which plan is chosen, clients can use text, audio and video messaging to check in with their therapist either 1 or 2 times a day, and have a 30-minute live session with them every month. All of the mental health professionals in the system have to observe the same strict rules or codes that therapists in traditional settings have to adhere to when it comes to client confidentiality.